Windows 11 TPM FAQ

TABLE OF CONTENTS

• Introduction
• Who is this guide for?
• Solution

Introduction

In essence Windows 11 is here and most people are 'failing' on the TPM requirement. This is really easy to solve, so please read on.

To check your compatibility (if you haven't already) you can use the PC Health Check tool from Microsoft.

Who is this guide for?

Basically, if you are seeing the same message on the app below and the only point of failure is the TPM requirement (most people) this guide is for you! It is really easy to make your system Windows 11 compatible.

If you have any other warnings, like CPU etc, please read the details provided within the tool about what is and isn't compatible, but in short you probably aren't compatible. If you contact us and show us what the issue is, we can help work out whether it's viable to make your system compatible or whether it's more cost effective to purchase a new system.

Solution

This is where it gets slightly technical but there is no simple way around this. In essence, you just need to Enable TPM in your UEFI BIOS. That's scarier than it sounds and the process is relatively simple if you follow the guides below.

First thing to do is identify your motherboard manufacturer:

1.  Search the Start Menu for System Information and launch the App

2.  It should default to System Summary on the left

3.  Then look on the right for a line saying BaseBoard Product (Motherboard Model)

You're either looking for Asus or Asustek (who are Asus) or Gigabyte.

Once you have identified this there are many guides on how to Enable TPM. It has many different names fTPM or PTT or Firmware TPM or PCH-FW etc but they're all the same.

(Asus/Asustek)

If you have an Asus or Asustek motherboard the best guide is provided by them here.

Find the section called "How to enable TPM in UEFI BIOS" and follow their instructions.

Alternatively, you can simply update your UEFI BIOS to the latest version.

You will need to find the latest UEFI BIOS files for your motherboard which you can find under the heading BaseBoard Product in that System Information box you used earlier. Just search that product under the Motherboard section on the Asus Support site.

(Gigabyte)

Gigabyte don't have a nice simple guide like Asus do, so we wrote our own. They also have many different locations where the setting is located, so it can be a little harder to find. You'll need to identify whether your CPU is Intel or AMD so go back to the System Information box and check the Processor line and that will either say Intel or AMD within the name.

Please pick the relevant guide below for you:

Enable AMD fTPM Guide

Enable Intel PTT Guide 

(currently broken, please use the search above)

You can also pick the alternative method of updating the UEFI BIOS. We also don't have a simple guide for updating Gigabyte UEFI BIOS' because their process is more complex than Asus, so we'd recommend the guides above instead.